Can I book a car on short notice, and how quickly can a driver arrive?
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We accept same-day requests whenever possible, confirming availability quickly and arranging prompt pickup to ensure passengers reach their planned destinations without unnecessary delays or complications.
Do you offer child seats, and should they be requested ahead of time?
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Yes, we provide child and infant seats when requested in advance, ensuring families enjoy safe and comfortable travel while allowing our team to prepare appropriately before pickup.
Are pets allowed in the vehicle, and what requirements apply for traveling with animals?
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Pets are welcome in designated vehicles when arranged beforehand, provided owners use proper carriers and maintain cleanliness to ensure a pleasant experience for everyone during the journey.
How early should I book during busy periods, and do you accept last-minute rides?
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Early booking is recommended, though we accommodate same-day requests whenever availability permits, allowing flexibility for travelers handling sudden schedule changes or unexpected transportation needs.
What flexible options does your Basel car service provide for travelers needing adjustable plans?
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We offer itinerary changes, multi-stop trips, custom routing, and arranged waiting time when requested, helping passengers manage evolving schedules smoothly without stress during their entire trip.
Do drivers assist with luggage and support passengers needing mobility help?
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Drivers provide luggage assistance and accommodate mobility needs when informed beforehand, ensuring all passengers experience a comfortable, safe, and well-supported ride from start to finish.
Do you offer long-distance or cross-border travel beyond Switzerland?
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Yes, we provide long-distance and international trips to nearby countries when arranged, offering customized routes that match passenger preferences and travel plans for added convenience.
How do you handle flight delays or early arrivals for airport pickups?
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We track flight updates in real time and adjust pickup times accordingly, ensuring passengers are met punctually without additional waiting stress or unexpected disruptions to their journey.
Can passengers request specific vehicle types for their trip?
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Passengers may request preferred vehicle categories based on seating and luggage needs, and we assign suitable options depending on availability to ensure a comfortable travel experience.
Can I modify a booking if my schedule changes unexpectedly?
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Yes, booking changes are possible when availability allows, enabling passengers to adjust pickup times or destinations smoothly without unnecessary complications or inconvenience during their travel.
